5

There was a problem in the rear with the newly added suspension system. The technician drove with me and heard the noise to confirm my complaint. They discovered and fixed the problem. In addition, to validate the problem, they switched the shocks from one side to the other to ensure that indeed it was the problem -- very good quality validation approach.

5

Great service and great work . Thank you

5

Thanks to Terry, the previous owner of Griffin motors.. He engaged me in conversation up the street from their facility..he showed interest in my 2004, Volkswagen Touareg, V 10 TDI... He introduced me to Curly, the current owner of Griffin motors and my service rep Nate..their combined assistance in doing major work on my vehicle was outstanding ..the Griffin teams diligence in researching, purchasing and installing the parts we needed to get our vehicle back to 100% proved invaluable.. We are very happy with Griffin motors service and plan to maintain our vehicles with them in the future…we recommend them highly! thank you to the team at Griffin motors..my wife and I appreciate your team very much! Ed and Elizabeth Reeves

5

Griffen Motorwerke is a superior shop. The staff is friendly, with good humor, courteous,, and highly skilled. Communications are prompt, assessments, are accurate, and repairs top notch. Griffin Motorwerke strives to be economical, never recommending repairs that are not urgent, yet always keeping a list on file of future potential problems and checking them again with each service. I recently had a rain water leak that flooded the floor of my Mini Cooper, on the front passenger side causing multiple electrical issues. Everything was completely restored, and they even vacuumed the footwell on the drivers side making the whole interior look brand new. As an added bonus they cleaned off the tire rims and checked the air in my tires. As a retired senior citizen, I am extremely grateful for the conscientious and thoughtful service of Griffin Motorwerke. A huge thank you to Curly in charge, Nate at the desk, all the amazing mechanics in the shop and thank you Terry Griffin for being the founder. If you own a German vehicle Griffin Motorwerke is the #1 best shop, they will consistently give you and your car the respect it deserves.

5

Great service figured out the issue and corrected it on my car. Definitely would come back in the future! Highly recommend any Audi needs you have!

5

Wow! Our first time here, with a 2005 beetle that doesn't get much use. It needed a LOT of work, & parts are hard to get for an old model car. Griffin was GREAT! Natalie, our main contact person, has excellent communication skills. Her co-workers were good communicators, also, whenever Natalie wasn't available. They went to a lot of trouble to get parts [the new axle had to come from Vancouver &some of the old plastic parts aren't available so we waited for specialty silicone parts]. The shop is clean and organized [the first thing we check, as it indicates a well-managed place that also cares for its workers]. We will be back, even though the shop is far from our home. They are honest, responsible, reliable, and relatable.

5

Very easy to deal with. Did a great job

5

Completely satisfied with the result, as always! Thank you griffin

5

Outstanding !!! From Customer Service, expedite repairs and clean facility- highly recommend.

5

Great attention to detail and exemplary customer service

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