Reviews

Reviews

Friendly and competent. And caring.

Friendly, knowledgeable, prompt.

Griffin a trusted Audi service alternative

As a new customer, Natalie made me and my 2001 European feel welcome. I had several issues, most of them minor but annoying, that needed attention, as well as scheduling a regular service check-up. Not only were my concerns met and satisfied, but I also got good advice about other things, like an alignment, that I should take care of. . Most important to me was that the communication between me and Natalie was open and consistent. The work was done as promised and I feel grateful to have found a new maintenance hone for my European. Long may it run!

Friendly, helpful, and knowledgable staff for my minor scheduled maintenance. Not the cheapest, but they were well prepared and up front with everything. Will visit them again for future services.

I own a 2014 Jetta with 92k miles on it and always had it serviced it at the dealership for its regular required mileage servicings. For the 90k, they told me I needed $10k+ work! Possible fluid leak/rear main seal (requires transmission removal) - $7,186.00; and cam cradle real upper timing cover and reseal- $2,340.00 Total:$10,091.67. I was gobsmacked. I did some research and came across Griffin MotorWerke And was connected with Natalie. I sent Natalie my information and VW quote and last servicing video. She got back to me with a quote that was substantially lower than the VW dealership, and outlined everything for me with full transparency. I went to Griffin, and everything went smoothly and to plan just like they said. And my car feels like it is optimally running like it should be! Five stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Amazing service!

As always exceptional work!!!

They’re all excellent.

Friendly and helpful. Honest and clear about your problem. Delightful to work with.