5

Great service as always

5

Helpful, knowledgable and willing to go the extra mile

5

When I leave Griffin Motorwerke, I feel good knowing what was done was done right.

5

Natalie and team were super responsive from the moment I contacted them via email. Once we had a broad idea of what I wanted fix on my B6 S4, Natalie was able to immediately squeeze me into their calendar, and begin diagnosing the problems I brought up. Throughout the entire process, I received near-daily updates regarding the repairs, observations, and additional work needed to complete the repairs. Although Natalie mentioned they had a busy week, the repairs were complete within a few days after dropping my car off. Awesome service, and even better communications.

5

Good work and attention to detail

5

Great service and work

5

There was a problem in the rear with the newly added suspension system. The technician drove with me and heard the noise to confirm my complaint. They discovered and fixed the problem. In addition, to validate the problem, they switched the shocks from one side to the other to ensure that indeed it was the problem -- very good quality validation approach.

5

Great service and great work . Thank you

5

Thanks to Terry, the previous owner of Griffin motors.. He engaged me in conversation up the street from their facility..he showed interest in my 2004, Volkswagen Touareg, V 10 TDI... He introduced me to Curly, the current owner of Griffin motors and my service rep Nate..their combined assistance in doing major work on my vehicle was outstanding ..the Griffin teams diligence in researching, purchasing and installing the parts we needed to get our vehicle back to 100% proved invaluable.. We are very happy with Griffin motors service and plan to maintain our vehicles with them in the future…we recommend them highly! thank you to the team at Griffin motors..my wife and I appreciate your team very much! Ed and Elizabeth Reeves

5

Griffen Motorwerke is a superior shop. The staff is friendly, with good humor, courteous,, and highly skilled. Communications are prompt, assessments, are accurate, and repairs top notch. Griffin Motorwerke strives to be economical, never recommending repairs that are not urgent, yet always keeping a list on file of future potential problems and checking them again with each service. I recently had a rain water leak that flooded the floor of my Mini Cooper, on the front passenger side causing multiple electrical issues. Everything was completely restored, and they even vacuumed the footwell on the drivers side making the whole interior look brand new. As an added bonus they cleaned off the tire rims and checked the air in my tires. As a retired senior citizen, I am extremely grateful for the conscientious and thoughtful service of Griffin Motorwerke. A huge thank you to Curly in charge, Nate at the desk, all the amazing mechanics in the shop and thank you Terry Griffin for being the founder. If you own a German vehicle Griffin Motorwerke is the #1 best shop, they will consistently give you and your car the respect it deserves.

Griffin Motorwerke is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Griffin Motorwerke (510) 524-7447 if you have any issues in accessing any area of our website.