Nino most certainly went above and beyond with my project. He was professional and patient while I sorted all my options concerning the replacement of all my wheels, not a easy choice.All -in-all my car was out of commission for 6 weeks, over the Christmas and New Years holidays didn't help. Nino help me with all the choices and kept me abreast of the progress from the shipping, installment and road testing... at the end of it all my M5 came out looking better, driving perfect and was as clean as it was the day I brought it to them. It's not every shop you would trust your prized possession with but Griffin stands alone when it comes to quality and customer service.