Thanks for fitting me in so quickly to get a wheel alignment on my 2015 Q5 TDI. An upcoming winter trip to the Sierra had called for a new set of all season tires and an alignment. The trip turned out to be during an intense snowstorm with whiteout conditions and and snowfall rates of over a foot an hour and extensive road closures. With the new tires the heavy snowfall and dense birms left by snowplows were easily muscled through and driving was slow but safe and confident. Without the alignment the trip would have been postponed and we would have missed some of the best skiing in years. I appreciate your attitude for making life happen with vigor, enthusiasm, and skill.