I have been taking my two Audi S4’s to get serviced at Griffin Motorwerke for three years. I used to work very close to the garage and it was super convenient on top of the quality service and knowledgeable staff. My job is now in SF but I made a special trip to get my rear brakes done here and not at my dealership in SF. I asked for a range of options with respect to parts and pricing and it was provided quickly and with a clear explanation of the pro’s and con’s of each option. Since this was a non-warranty repair, I wanted to get the best service for the cost. Not only was I able to bring my car over on the date I preferred, it was turned around ahead of schedule and I was picked up from the nearby BART station and taken to their garage. A thorough explanation of the service was given along with any advice for how to drive on the new brakes. I left feeling like my needs were given a priority and not like a processed source of revenue as I often feel leaving the dealership. I will continue to get all of my non-covered warranty work done here and will look for ways to get warranty work included (I’m covered by Audi CPO up to 100,000 miles).