5

Always good.

5

As always, took care of tire issue the same day with excellent service.

5

Excellent service as always!

5

Great service. Friendly staff. They genuinely care about repairing your car properly. Terry, Curly, and Nino are awesome. They also provide some minor repairs free of charge, which is a nice touch. They do a good job explaining what's going on with your car.

5

Hands down the best shop in the East Bay for Audi / VW! They say third time is a charm but I wish I found Griffen on the first attempt. I had a broken valve spring on my A4 and wanted to avoid the costly added effort of removing the cylinder head to replace it - a pretty complex repair job. I went to the dealership first and they said $6,800 to fix it. Then I took my car to a smaller local shop that worked on the car for nearly four weeks without any success. I towed it from that shop to Griffin and asked them to clean up the mess from the last shop and get the job done. Curly was extremely knowledgeable, explained every step along the way to me and got my car back on the road on time and for half the price of the dealership. I won't take my Audi anywhere else now. These guys are the best.

5

Curly helped me coordinate and install new Euro style headlights on my 2018 S3. He was transparent and communicative about the process and potential pitfalls upfront, including progress during the installation. The wizards at Griffin did an excellent job and I'm glad I brought my car here for service. Will be back for any subsequent work.

5

They were very professional, and did a great job, I will definitely be back.

5

Very competent and friendly staff.

5

Terry and Nino are a class act. The repair came in lower than quoted. I can always count on Griffin Motorwerke for quality work at a fair price! These guys know everything about German cars. Don't waste your time at the dealer.

5

Great job!

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