Griffin has been around forever, and they've always been a reputable shop. The past few times I've taken my car here, they've been exceptional. I normally take my Bmw to Bavarian Professionals up the street, but if they can't accommodate a particular date, I go to Griffin. So I tend to bounce back and forth. All I can say is this: Customer service is friendly and professional, prices are competitive, and the work is high quality with good communication, and it's finished within a timely manner. Bonus: Fieldwork Brewery is right next door! Bonus: always a pleasure to speak with a living legend--Terry Griffin.